Author: Alex Duncan

Find Your Social Crew: 2017 Social Media Executive Report

April 24, 2018 |

At KAWO we often hear about the difficulties brands and agencies have finding people to manage their social media. To understand this challenge better, it’s important to get to know social media executives in China. A good place to start is a new report released by four major players in Chinese social media (运营研究社,人人秀,新媒体管家,上线了). In…
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How to Drive Change in Your Company

Change is necessary but can be painful. We believe, in the future, all marketing teams in China will be using solutions (like KAWO) to streamline their work. Whenever your team starts using new software there will be a period of pain before you reach the new, better way of working. Of course, the alternative to…
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KAWO Feature: Export your social media data

It’s your data, we want you to have it… One of the most time-consuming parts of reporting is collecting all the data. It can be manual tedious work and we want to free up your time to do more important tasks. Now with KAWO you can effortlessly export any of your social stats. Simply search…
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Awesome Workflow for WeChat

March 19, 2018 |

At KAWO, we believe that great teams create great content. Meet Katherine and Alex… First, Katherine creates a 6-month plan using calendar events and draft WeChat posts. Alex gives his feedback by leaving post comments. Katherine writes the content using KAWO’s intuitive article editor. Once she’s done, Alex provides detailed feedback using inline comments. Revisions…
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How AND Why You Should Buy Ads on Weibo

March 15, 2018 |

“Content is King, but distribution is Queen and she wears the pants” – Jonathan Perelman, BuzzFeed   So it applies to your social media marketing on Weibo. Creating awesome content is the first step to success, but just as much effort should be put into promoting your content to make sure it is seen by…
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How to Make GIFs for WeChat – Ultimate Wechat Stickers Guide

February 28, 2018 |
Using GIF’s is a great way to express yourself and even better when it’s a customized one. But what if you are not familiar with Photoshop, Camtasia Studio, or Adobe Premiere? In this article, we will show you very simple different ways that will allow you to create your own customized GIFs for WeChat.  Just remember: no matter what tools you use, the GIF should be smaller than 300KB (although files with 250KB also may have issues). Otherwise, you will end up with a still picture. Keep reading...

From Concept to Creation: KAWO’s New WeChat Editor

February 12, 2018 |

The world is moving fast and your great ideas deserve to catch up with the speed of social interaction. Creating content for your brand is not an easy task. But you don’t have to do it alone. With KAWO’s new WeChat Editor our improved user interface and useful features let you go from concept to…
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WeChat Post Cover Image: All You Need to Know

February 9, 2018 |

You must have noticed the major changes to WeChats official account, post cover image, in the latest v6.6 update. Along with the new borderless view for the post, WeChat also redesigned the cover image width and title layout. The new design undoubtedly puts the cover image in the spotlight. To boost your post open rate,…
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Less email mess with KAWO’s custom reports

December 5, 2017 |

Don’t let reports get lost in your mailbox, consolidate all of your brand’s reports in one place. In August we started to auto-generating weekly reports, now you can upload your own .pdf files. KAWO is all about effortless transparency. See who has reviewed the report, discuss the report in the comment thread, and mention a…
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The Crazy World of Weibo Verification

November 24, 2017 |

In this world of fake news and online scams it can be hard to know what is real on the internet, this is especially true in China. To combat this, Weibo has a complicated world of options to verify your account and let your users know they’re getting the real thing. Once verified you get…
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How to Register a Toutiao Publisher Account?

November 22, 2017 |

Toutiao, or Jinri Toutiao (literally “Headline Today”) is a fast growing Chinese social media platform that you can’t overlook. Powered by artificial intelligence, it analyzes content and user behavior and tailors the feed to users’ interests. In September 2017, Toutiao announced to had achieved 120 million of daily active users. Single user in-app time reaches…
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KAWO’s Guide to Posting Schedule

November 14, 2017 |

Posting consistently is the secret to cultivating a loyal customer following. But it’s not always easy to remember. KAWO helps you set up for a regular posting schedule. Start using Posting Schedule now to make your social media marketing more effective with a well-structured plan. Have questions about how to do that? Watch this video…
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KAWO Feature: Setup Guide

November 8, 2017 |

Our goal at KAWO is to make your job managing social media easier. We know it is hard to keep yourself updated about all the new features we are constantly releasing. Today, we are introducing the Setup Guide that will help you manage social media more efficiently with less effort. Setup Guide will introduce you…
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Hey Siri, Are You Gonna Take My Job Away?

November 7, 2017 |

Before you get mad at Siri and smash your iPhone, read on to find out how 5 common marketing roles might change in the next 5 years. For the past 100 years technology has been changing how we work and with AI on the horizon we can expect the rate of disruption to increase. Recently…
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“Sang”: The trend of negative messages on Weibo & WeChat

November 1, 2017 |

In May, a pop-up tea store named Sang Cha (丧茶), roughly translated into ‘depressed tea’, opened in Shanghai for four days. This store was instantly a huge topic filling my WeChat moments and Weibo feed. Young people shared photos and jokes about the quirky concept which says mean things to their customers like… “You’re already…
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Job: JAVA Back-end Engineer

October 30, 2017 |

We are looking for an experienced JAVA developer to join our team and help develop KAWO’s back-end services. You’ll play an important part in a small (but growing) team to build, deploy and maintain new features of KAWO’s enterprise social media management platform. KAWO is an exciting, fast growing company in a lively environment with…
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Stephen Hawking is on Weibo even before getting on Twitter

April 12, 2016 |

The list of western personalities on Weibo just got bigger with a heavy weight name: Stephen Hawking. The world famous theoretical physicist wrote his first Weibo post early this morning, which was shared more than 172,000 times and has generated 327,000 likes at time of writing. “In my physical travels, I have only been able…
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How to Resize Images – Ultimate WeChat Stickers Guide

March 18, 2016 |

Looking to create your own WeChat stickers but don’t know how?  This series of guides covers everything you need to know about making customized stickers. To start with, you need a picture that can be uploaded to Wechat successfully. In this article, we will show you multiple ways to compress your photos.   A. If…
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New Powerful Intelligent Scheduling Feature Exclusively in KAWO

March 17, 2016 |

Our developers have been working hard to expand KAWO’s limits beyond the already available features. In addition to managing your content and internal communication needs, we want to help you make better choices for your brand in order to maximize engagement. That’s why we are launching the “Intelligent Scheduling” feature for Weibo! This new feature…
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Will Apple Pay Succeed in China?

February 18, 2016 |

Apple launched its mobile payment service in China today, after announcing it yesterday on its official website. The process started back in December of 2015 when Apple announced its partnership with Union Pay, and now it already has 19 of China’s biggest lenders as partners – which mean 80% of credit and debit cards in China…
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Do you know China better than Donald Trump?

February 15, 2016 |

Reposted from our good friends at Mailman Group: Making your way from a real estate tycoon to a TV reality show host and ultimately into the GOP presidential race is no easy task. It is something, however, that Donald Trump has managed to do with grace (?) and it shows not only in his followers…
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Tencent is Loosening Their Regulations for Ads on WeChat

January 22, 2016 |

Moments ads on WeChat were released at the beginning of 2015 for a few selected companies – like Coca Cola or Mercedes-Benz. In simple words, it allows these companies to put ads on users moments feed without detracting from the user experience. The rules are clear: ads will only appear every 48 hours if there…
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How to Make Money on Weibo – Tipping Feature

January 7, 2016 |

Tip your favorite posts on social media? As in the way you (should) tip the lovely barista at the neighborhood café? What does that even mean? Well, it turns out that Weibo provides this feature to allow users to pay for those impressive articles, it called Da Shang(打赏) in Chinese. So, basically the user pays…
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How to Link Articles in WeChat

December 16, 2015 |

One of the most frequently asked questions raised by social media managers using WeChat is how they can include links in the body of their WeChat articles. As most users have found out, the backend of WeChat is unfortunately without a hyperlink button in an article’s toolbar. It’s a frustrating as everyone involved in content…
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Meet the Team: James Chang

December 9, 2015 |

This post is part of a series introducing the team behind KAWO that keep the fire burning and the engine turning. Q: How long have you worked at KAWO and what is your role? A: I’ve worked in KAWO for around 6 months now and I take care of the BD aspects along with Andrew…
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Meet the Team: Alex Duncan

December 1, 2015 |

This post is part of a series introducing the team behind KAWO that keep the fire burning and the engine turning. Q: How long have you worked at KAWO and what is your role? A: I’ve been at KAWO for 2 years and I am the Product Lead / UX Q: Tell us a little…
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NEW Feature: WeChat Analytics

November 25, 2015 |

With the release of KAWO’s WeChat integration, We’ve had lots of positive feedback and we’re busy releasing new features on a weekly basis. In the data driven age that we live in, we knew that analytics would be the next frontier in improving users WeChat experience on KAWO. WeChat Stats is the first step in…
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Making The Most Out of Weibo Hashtags

November 23, 2015 |

Everything in this world exist for a reason, and the same goes for #hashtags. The most common function of hashtags that people know about is how they’re used to engage in topics and find pictures of a similar category. True enough, but hashtags actually have so much more to offer. For example, on Weibo, you…
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NEW: Schedule WeChat Posts with KAWO

November 17, 2015 |

After months of hard work we are now launching our first WeChat feature, allowing users to schedule WeChat posts using KAWO. Many of the accounts on KAWO see the most engagement late in the evening or early in the morning. For the people managing those accounts this means logging on to publish posts outside of…
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How to Get Fake Reads on WeChat

October 29, 2015 |

The wait is over: you can now buy fake reads on WeChat. We’re by no means supporting this practice; however, it’s interesting and prudent to observe how it’s done and how you can hold your team accountable. In attempts to grow accounts, a number of companies, predominantly local Chinese ones have taken to buying “fake…
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KAWO Makes Shortlist at Campaign Innovate

October 19, 2015 |

KAWO was announced last week as a shortlisted candidate for Campaign Asia’s Campaign Innovate award, which seeks to recognize top technology that’s innovating the marketing and advertising industry. Along with 11 other candidates, KAWO will compete to be one of the four finalists who will then go head-to-head via a video pitch session with the…
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Choosing the Right KOL

October 14, 2015 |

In our archive, you’ll find some blogs underlining the importance of partnering up with influencer or KOL (Key Opinion Leader) in order to win the heart of the Chinese. You can read two of the blogs here and here. But among thousands and thousands of KOLs, how do you go about choosing “the one”?  In…
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How to Create Memorable Visual Content on Social Media

October 12, 2015 |

Did you know that articles that contain images can get 94% more views than those that don’t? Better yet, were you aware that 93% of people surveyed say that visual imagery is the #1 factor impacting purchasing decisions? If these stats took you by surprise, you’re not alone. However, it also shows the need for…
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Made in China: Understanding Chinese Social Media

September 14, 2015 |

It’s no secret that China has blocked some widely (read: globally) used social media platforms such as Facebook, Twitter, Youtube, Instagram, Snapchat…the list goes on. With the help of VPN’s (Virtual Private Networks), mainland netizens (sometimes) can bypass “The Great Firewall” and surf on blocked websites.  Nevertheless, not many netizens are willing to pay the…
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WeChat & Weibo: Better Together?

August 25, 2015 |

For most companies, launching into China’s social stratosphere can seem like a daunting task. Among the ever increasing number of platforms, brands are often forced to enter the debate between China’s social goliaths, Weibo and WeChat. How are they different? Which is better? Is one replacing the other? To begin with let’s get this straight,…
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KAWO Desktop App Now Available

August 21, 2015 |

A web app is a great way for a user to have the tools they use the most right at their fingertips, but with nearly every tool on the computer being run through the browser these days, it’s easy for a user to lose what they’re working on in a sea of windows and open…
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Competitive Intelligence for Chinese Social Media

August 10, 2015 |

A number of social media tools that currently exist only give you data and analytics on your activity. While that’s useful and pertinent, often times in the marketing and branding industry, how you’re doing against your direct competitors provides much more valuable insight to the digital traction of your brand. So, the question remains, “How…
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KAWO Recap: RISE Conference 2015

August 3, 2015 |

This past weekend, our team had the opportunity to exhibit at RISE in Hong Kong. Despite there being over 500 startups in attendance, we were able to make some noise and meet some really cool people in the tech and startup scene. Here are some of the highlights: KAWO DOES PITCH 40 startups competed in…
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Up-to-Date Guide to Chinese Social Media Image Sizes: Weibo

July 23, 2015 |

Sina Weibo is a Chinese microblogging website. It is a hybrid between Facebook and Twitter, and is on of the most widely used social networking platforms in China. Brands are able to set up Weibo accounts in order to announce product releases, engage with their fans and followers, and to distribute brand relevant content. Here…
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‘nice’ App: China’s Answer to Instagram

July 14, 2015 |

Launched at the end of 2013, in some ways ‘nice’ can be considered China’s answer to Instagram. However, with over 20 million users, 1.2 million daily active users, and a rapidly increasing fanbase, ‘nice’ is much more than meets the eye. So what does it do? Well, in their own words, ‘nice’ ‘makes it easy…
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How to Find a KOL on Weibo

July 2, 2015 |

We’ve mentioned it a number of times on our blog, but the importance of KOLs is a topic worth revisiting. A KOL has nearly unrivaled influence on the masses when it comes to promoting your product or message, and they can assuage the process of achieving viral status on social media, which tends to be…
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Introducing KAWO Protect

June 30, 2015 |

In China, there are over 600 censored phrases, words, and othersensitive topics that the government considers important to monitor. Staying ahead of all this can be time consuming, and you never know whatyou really can or can’t say. We’ve created a feature called KAWO Protect that takes the worry out of thisby simply offering a…
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Apple to Pay Artists During Apple Music Free Trial

June 24, 2015 |

Multimillionaire megastar Taylor Swift – ‘three months is a long time to go unpaid, and it is unfair to ask anyone to work for nothing’. Whether this is a PR stunt or not, she and Apple have both received the attention they yearn for. News emerged on Monday that Apple had made a u-turn on…
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