By using KAWO Engage, brands can manage their social media feedback and comments in one place and understand audience emotions in an intelligent way.
How does KAWO Engage identify audience emotions?
KAWO Engage trains thousands of comments with machine learning, in this case natural language processing (NLP), to classify sentiment and reach an accuracy rate of 88%.
Do I get real-time data from KAWO Engage?
KAWO Engage receives WeChat messages almost instantly; Comments on the newest (within one hour) WeChat articles are received faster than the older ones; At least once an hour, KAWO Engage updates Weibo comments & retweets.
Are there any plans to add comments, likes, and approval features to KAWO Engage in the future?
KAWO Engage can currently be used to approve comments on WeChat.